WE'RE A WALK IN ONLY SALON, WE DON'T TAKE OR MAKE APPOINTMENT'S. we're open Tuesday - Saturday 9am til 3pm (no exceptions!!) please note that we're closed on national holidays. IF YOU NEED A CUSTOM ORDER FOR COLOR OR A HIGHER DENSITY OTHER THAN the 130% that is standard with all of our current stock please email. shipping days that we count are Monday- Friday, weekends aren't included.